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Experience

is the experience in it's entirety.

Experience

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Dy. General Manager - UX Design

Jio Platforms (Central Design Team), Mumbai

Jul 2021 - Present

Role:

- Managing  component creation, component implementation and DS support vertical teams (10+ direct reports)

- Core member of the Jio Design System board - Founding member of the Jio Design System team, and more

 

Projects:

Design System, System of Interaction, DS Project Implementation, and more

Asst. General Manager - UX Design

Reliance Retail (JioMart Digital), Mumbai

Nov 2019 - Jun 2021

Role:

- Managing the JioMart Digital product design and research team

- Standardising a common JioMart pattern through flexible CMS system

- Acting as a business and tech stakeholder SPOC,  and more

 

Projects:

JioMart Digital, JioMart Bot, Cashify SDK B2C, Cashify SDK POS, Reliance Digital, JMD Merchant, and more

Sr. Manager - UX Design

Reliance Jio (Retail Commerce), Mumbai

Oct 2018 - Nov 2019

Role:

- Managing the delivery of JioPrime short lived (soft launch) product

- Acting as a business, product and tech stakeholder SPOC

- Key member for the loyalty benefits design advocate to president,  and more

 

Projects:

JioPrime, Prime Friday Deals, Loyalty and Vouchers, Loyalty Points, Membership, Spin and win, and more

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Sr. Product Designer

Kuliza Technologies, Bengaluru

Mar 2017 - May 2018

Role:

- Managing 2 direct reports

- Mentoring the core design team on UX research and advanced HCI

- Collaborating with tech and business stakeholders on various design decisions,  and more

 

Projects:

Vistara, Zephyr for JIRA, Aditya Birla Direct, Watabid, IME Pay, and more

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Sr. User Experience Designer

Sulekha, Chennai

Nov 2016 - Feb 2017

Role:

- Contributing as an IC for Sulekha Services platform

- Leading the usability tests and contextual enquiry

- Working thoroughly with VP of product to improve conversion rate,  and more

 

Projects:

Sulekha Services listing page, User testing for Sulekha Services, and more

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Sr. Executive - Interaction Design

Vodafone, Pune

Oct 2015 - Oct 2016

Role:

- Contributing as an IC for MyVodafone app project

- Owning the complete app's information architecture and design system

- Working on several user journeys based on user research and business suggestions,

and more

 

Projects:

MyVodafone app (entire IA and few journeys), MyVodafone app styleguide

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Creative Experience Designer

Athena Infonomics, Chennai

Jan 2015 - Sept 2015

Role:

- Single handedly revamping the complete website from scratch

- Conducting UT post completion of the website

- Working on few of the internal tools for the employees to improve their work efficiency, and more

 

Projects:

Athena Infonomics website, Economic Data Calculator and Visualiser

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Visual Design Associate

Amazon, Chennai

Jul 2012 - Oct 2014

Role:

- Contributing as a 2 member pilot team to scale the team to 20 members in 2 years

- Working on various stakeholder requirements for their brand pages

- Working on various internal tools to increase employee efficiency, and more

 

Projects:

Amazon Affiliate Brand Journeys, Image Assist, Dev Conference, and more

Education

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BA (Hons) in Digital Media

University of Wales Trinity Saint David, UK

2008 - 2011

Course Modules:

- Basics of Digital Media

- Basics of Design

- Cognitive process while interacting with any digital media

- Research techniques and tools

- Design techniques and tools

- Dissertation (on anthropomorphism or personification in design), and more

 

Activities:

International student co-ordinator, Second topper in 1st and 2nd year

Regular - 1st Division (2nd Class)

Professional skillset

Entrepreneurial Mindset

Go-to-Market Planning

Teamwork & Collaboration

Digital Analytics

Languages

English (native)

French (proficient)

Spanish (proficient)

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